From installation to optimization and customization, EXFO’s professional services team can help you maximize the return on your investment, minimize the impact on your critical internal resources and deliver the services you need for success.
We create close partnerships with our customers, sharing our industry-recognized expertise to improve their knowledge and skills. Our mission is to work together to tailor EXFO solutions to your specific needs, ensuring you get the most from your investment while helping you meet and exceed your goals.
Our customized service offerings strive to:
Having performed over 5,100 consulting audits worldwide has enabled us to develop the industry’s best benchmark database including market reference KPIs for QoE and QoS that help our customers see how they stack up against similar CSPs. With this deep knowledge, we can provide tailored vendor-independent operational recommendations, evaluate their impact on customer experience and loyalty as well as calculate ROI. Our portfolio includes consulting services related to quality assurance, network optimization, network evolution and subscriber insights.
Detailed services include:
Our team is committed to help you make the most of your EXFO solutions by offering four types of consulting and auditing services:
We’ll help you address your specific requirements by creating and delivering customized solutions and specific high-value use cases that are aligned to your environment.
Reporting based on EXFO’s data warehouse: Our teams develop different dashboards and specific reporting files based on any technology and data cubes.
Data consolidation and analysis based on EXFO Ontology’s real-time active topology provides service impact analysis, change impact analysis and planning, topology visualization and common cause analysis