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Support Americas
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +1-418-683-5498 Other countries
- Toll-free: +1-866-683-0155 USA and Canada
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Field network testing, wireless solutions
- Toll-free: +1-800-663-3936 USA and Canada
- Fax: +1-972-761-9067
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Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
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Support EMEA
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone:+44-2380-246-800
- Toll-free:+800-2255-3936
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Field network testing, wireless solutions
- Phone: +358-403-010-300
- Toll-free: +358-8-564-5203
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Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
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Support APAC
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +65-6333-8241 Asia-Pacific
- Contact us (Asia-Pacific)
- Phone: +86-10-8950-8858 China
- Toll-free: +400-610-6999 China
- Contact us (China)
Field network testing, wireless solutions
- Phone: +91-020-67209130
- Fax: +91-124-4868378
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support Americas
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +1-418-683-5498 Other countries
- Toll-free: +1-866-683-0155 USA and Canada
- Contact us
Field network testing, wireless solutions
- Toll-free: +1-800-663-3936 USA and Canada
- Fax: +1-972-761-9067
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support EMEA
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone:+44-2380-246-800
- Toll-free:+800-2255-3936
- Contact us
Field network testing, wireless solutions
- Phone: +358-403-010-300
- Toll-free: +358-8-564-5203
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support APAC
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +65-6333-8241 Asia-Pacific
- Contact us (Asia-Pacific)
- Phone: +86-10-8950-8858 China
- Toll-free: +400-610-6999 China
- Contact us (China)
Field network testing, wireless solutions
- Phone: +91-020-67209130
- Fax: +91-124-4868378
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Training
Courses to stay on top of technological trends and best practices. Upskill your efficiencies in the field.
Knowledge base
2024-03-14
MAX Optical tester - How to resolve the 'Unexpected error in USBDataMover.exe' message
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-03-14
2024-03-08
MOA-3800 won't change IP address through Perle Device Manager
Error Messages and Unexpected Operation
MOA-3800
2024-03-08
2024-03-08
Problems after or when attempting to upgrade the System Image of a MaxTester device
Software Installation and Update/Upgrade
All MaxTester Optical devices
2024-03-08
2024-03-06
Forcing a firmware update on FIP-435B
Software Installation and Update/Upgrade
FIP 415B, FIP-435B, FIP-425B
2024-03-06
2024-03-05
FTB-7000 series OTDR integrated VFL compatibility with current platforms
Compatibility
FTB-7000 series OTDR modules
2024-03-05
2024-03-01
Keeping your OSA20 instrument system software updated
Software Installation and Update/Upgrade
OSA20
2024-03-01
2024-02-28
Procedure to apply software key to MaxTester 6xx
Licenses, Options, Keys and Accounts
MaxTester 600 Series
2024-02-28
2024-02-26
How to recover a platform (Windows 10) that lost all EXFO applications after a reset?
Recovery and Reset
EXFO FTB-1V2/PRO, FTB-2/PRO, FTB-4-PRO, LTB-8 and LTB-12 platforms running Windows 10.
2024-02-26
2024-02-21
Results transfer to a PC via Bluetooth with a Maxtester
General Information
MaxTester series
2024-02-21
2024-02-15
Exchange application does not initially connect to the OX1 unit which has been updated to 2.3
Connectivity
EXFO Exchange, OX1
2024-02-15
2024-02-07
Uploading EX1/10 Speedtest results to Exchange
Transferring and Uploading Results
EXFO Exchange, EX1, EX10
2024-02-07
2024-02-06
Optical Explorer (OX1) Software Update via Wi-Fi connection
Software Installation and Update/Upgrade
OX1 series - 1.9 and above
2024-02-06
2024-02-06
EXFO Exchange mobile application - OX1 Wi-Fi Configuration
Connectivity
EXFO Exchange, OX1
2024-02-06
2024-02-01
How do I delete my EXFO Exchange account
Licenses, Options, Keys and Accounts
EXFO Exchange
2024-02-01
2024-02-01
Updating the software on the Optical Explorer (OX1) using the Testflow Mobile application
Software Installation and Update/Upgrade
OX1 series - below version 1.9
2024-02-01
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