Skip to main content

Welcome to EXFO support

We're here to help!

Select your product

Training

Courses to stay on top of technological trends and best practices. Upskill your efficiencies in the field.

Knowledge base

2024-05-15
Importing Legacy Test Configurations in ConnectorMax2
General Information
ConnectorMax2
2024-05-15
FastReporter-Test results and characters in report show really small in pdf document
Error Messages and Unexpected Operation
FastReporter 3
2024-05-15
FastReporter 3: How to check for updates and download the latest version
Software Installation and Update/Upgrade
2024-04-24
EX Series Diagnostic Data
Network and Protocol testing
2024-04-23
Importing OLTS results into the EXFO Exchange embedded application
Transferring and Uploading Results
FTBx/MAX-945
2024-04-18
Lithium-Ion Battery Maintenance Guidelines
Battery and Power
Platforms with Lithium-Ion Battery: FTB-500, FTB-200, FTB-200-V2, FTB-1, FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-8xx
2024-04-17
Forcing a firmware update on USB connected FIP-4X0B unit
Software Installation and Update/Upgrade
2024-04-17
Verifying modular connectors
Connectivity
MAX-700D series, FTBx-700D series and OX1-PRO series instruments
2024-04-17
EX1/EX10 Speedtest - Test Aborted - Report Count Exceeded
Error Messages and Unexpected Operation
EX1/EX10
2024-04-17
Optical connector and fiber inspection, cleaning and maintenance
Fiber Optic testing
Inspection and cleaning of all connector and optical fiber types
2024-03-27
Optical Power Meter (OPM) features
Other Hardware
FTBx-700 and MAX-700 series OTDR in-line Optical Power Meters (OPM)
2024-03-27
Uploading EX1/10 Speedtest results to Exchange
Transferring and Uploading Results
EXFO Exchange, EX1, EX10
2024-03-25
Keeping your Windows based EXFO Platform up-to-date
Software
FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, MAX-800, MAX-800 PRO, FTB-500, LTB-1, LTB-8, LTB-12
2024-03-14
MAX Optical tester - How to resolve the 'Unexpected error in USBDataMover.exe' message
Error Messages and Unexpected Operation
2024-03-08
MOA-3800 won't change IP address through Perle Device Manager
Error Messages and Unexpected Operation
MOA-3800
knowledge-base_icon.svg

Knowledge base

Find the answers you're looking for.

See all document

Services

Dedicated professional services to help you carry through your projects.