Knowledge base
2025-04-23
The critical importance of calibration in fiber optic testing equipment
Calibration
All optical products
2025-04-23
2025-04-14
Where is my 25 character key when upgrading to Windows 10 LTSC?
General Information
All systems where Windows can be upgraded.
2025-04-14
2025-04-14
Lithium-Ion Battery Maintenance Guidelines
Battery and Power
Platforms with Lithium-Ion Battery: FTB-500, FTB-200, FTB-200-V2, FTB-1, FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-8xx
2025-04-14
2025-04-01
Verifying modular connectors (commonly called click-out connectors)
Connectivity
MAX-700D series, FTBx-700D series and OX1-PRO series instruments
2025-04-01
2025-03-25
EXFO FastReporter3 fails to start installation on a Windows 11 computer
Software Installation and Update/Upgrade
Fastreporter3, Windows 11
2025-03-25
2025-03-24
Generating LXM/PXM reports in FastReporter 3
Fiber Optic testing
LXM - PXM - FastReporter 3
2025-03-24
2025-03-14
General warranty information
Warranty
All T&M products
2025-03-14
2025-03-06
How to create and push Jobs to PXM, using FastReporter3
Transferring and Uploading Results
PXM multi-fiber OLTS tester
2025-03-06
2025-02-27
Ookla Speedtest methodology
General Information
EX1, EX10/-PRO (Ethernet, PON and WiFi) and MAX-635G DSL (G.fast, VDSL2 and ADSL2+) Speedtests
2025-02-27
2025-02-20
FastReporter 3 - Unable to connect to your account. Please try logging in again when using Exchange
Connectivity
FastReporter 3, EXFO Exchange
2025-02-20
2025-02-19
Performing OTDR/iOLM tests with APC connectors
Fiber Optic testing
All OTDR and iOLM instruments
2025-02-19
2025-02-18
Upgrading the Operating System of Windows-based platforms
Licenses, Options, Keys and Accounts
FTB-1V2/-PRO, FTB-2/-PRO, FTB-4-PRO and LTB-1/8/12 Windows OS based platforms
2025-02-18
2025-02-10
FTB-88100 series application software
Compatibility
FTB-2-PRO, FTB-4-PRO, FTB-500 and IQS-600 platforms hosting FTB-88100 series modules.
2025-02-10
2025-02-07
How to Display and Capture Power Measurements in Fiber Xplorer with the OX1 Software Version 2.4
Fiber Optic testing
All OX1 models with software version 2.4
2025-02-07
2025-02-04
Exchange application does not initially connect to the OX1 unit which has been updated
Connectivity
EXFO Exchange, OX1
2025-02-04
