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Compliance

EXFO is committed to fully complying with all applicable laws, regulations, and other obligations related to both our products and our operations.

Quality management

ISO 9001

EXFO is proud to be ISO 9001 certified. Our comprehensive Quality Policy and quality management system (QMS) provide the framework for our commitment to supplying our customers with products and services that comply with their specific needs and requirements. 

Download EXFO’s ISO 9001 certificate 
Download EXFO’s Quality Policy

ISO 17025

EXFO uses the ISO/IEC 17025 standard (General requirements for the competence of testing and calibration laboratories) to improve our ability to consistently produce valid results. 

Calibration at EXFO is performed using standards traceable to national metrology institutes such as: 

Contact us for more details concerning ISO 17025 and the storage and recalibration of our products. 

Environment

ISO 14001

EXFO is proud to be ISO 14001 certified. Our Environmental Policy and environmental management system (EMS) provide the framework for EXFO to continue to be an environmentally friendly corporate citizen and a recognized leader in the community.

Download EXFO's ISO 14001 certificate
Download EXFO's EMS manual

RoHS

EXFO products are subject to and comply with the RoHS (Restriction of Hazardous Substances) Directive 2012/19/EU and its amendments, which restrict the use of certain hazardous substances in electrical and electronic equipment.  

Note: Although more and more countries are adopting this new approach to protecting our environment, interpretation of the Directive may vary according to State legislation. 

Our commitment to ESG

Learn more about our journey toward a responsible and resilient future, driven by innovation and an unwavering commitment to our values.

REACH

We are committed to complying with the environmental requirements set by REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), as defined by the European Chemicals Agency (ECHA).

EXFO produces telecommunication test and measurement equipment made from optical, electronic, plastic and metal parts. EXFO does not use toxic chemical substances during its manufacturing processes. 

We do not manufacture or supply “substances” or “preparations,” and our products do not involve the “intentional release of substances.” 

Based on communications with our suppliers and to the best of our knowledge, our products requiring REACH compliance do not contain any of the currently listed SVHCs in concentrations of 0.1% or above. 

Contact us for more information about EXFO’s compliance with REACH. 

WEEE

All products manufactured by EXFO comply with the WEEE (Waste Electrical and Electronic Equipment) Directive (Directive 2012/19/EU and its amendments). This legislation enacted by the European Union regulates the disposal of electrical and electronic equipment. 

For more information on our recycling policies, and before recycling EXFO products, please contact our technical support group. 

Note: Although more and more countries are adopting this new approach to protecting our environment, interpretation of the Directive may vary according to State legislation. 

Human Rights

Conflict Minerals

EXFO is committed to sourcing any gold, tantalum, tin and tungsten necessary for our products from environmentally and socially responsible suppliers. It is our policy not to purchase from known conflict sources, and we expect our suppliers to abide by the same standard. EXFO has adopted the Electronics Industry Citizenship Coalition (EICC) standard Conflict Minerals Reporting Template, and we request that our suppliers use the same format when reporting their supply chain status to us.

Contact us to learn more about our Conflict Minerals Policy.

Modern slavery and human trafficking

EXFO is committed to challenging and confronting the use of compulsory, trafficked, forced or child labor within our organizations and our supply chains. We select business partners who comply with our policy on Modern slavery and combatting trafficking in persons.

Download EXFO’s Modern Slavery Statement.
Download EXFO’s Policy on Modern Slavery and Combatting Trafficking in Persons

Security

C-TPAT

EXFO is a proud member of the Customs-Trade Partnership Against Terrorism (C-TPAT); issued by the US Customs and Border Protection law enforcement organization it's focused on improving the security of private companies' supply chains with respect to risked posed by potential terrorist activities.