Nova Context - real-time active topology

Real-time topology

The Nova Context real-time active topology platform and modules are used for network service and customer assurance applications. They are also used as a complement to inventory systems to support visualization, troubleshooting, workflow and data alignment for network operations center (NOC), service operations center (SOC) and care systems.

With its graph-data-based approach and a graph pattern matching inference/rules engine, Nova Context models the relationships between data stored in communications service provider's (CSPs) siloed systems for network management (NMS/EMS), billing, assurance, fulfillment, and CRM. It then maps those relationships into an accurate representation of services and their underlying virtual, logical and physical resources.

Service impact analysis

For CSPs delivering sophisticated and often complex services to their customers, Nova Context's service impact analysis module automatically determines the customer-facing effects of network faults. This enables the effective prioritization of repair activity according to the priorities of your business—not the whims of your operations support system (OSS). It can also support an automated customer notification process workflow. 

Change impact analysis and planning (CIAP)

CIAP allows the plan supervisor to investigate the scheduling of plans to determine whether costs can be reduced by combining overlapping changes, or to see if rescheduling conflicting changes can remove calculated change plan collisions. This helps avoid potential outages and service degradations. Centralized coordination of multiple change plans can also help reduce both the cost and length of disruptions by combining changes that impact the same parts of the network or the same top-level services.