A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9

Social responsibility

Making a difference

Learn about our social responsibility and environmental policies.

ISO 26000 compliance

EXFO is committed to operating in a socially responsible way. That's why management and operations at EXFO are guided by ISO 26000, a standard which provides the framework that companies worldwide can follow in order to act in an ethical and transparent way and contribute to the health and welfare of society. While the ISO 26000 standard doesn't provide a specific certification, it nevertheless offers recommendations about how companies can be more socially responsible.

Contact us for more information on EXFO's commitment to ISO 26000.


Global Reporting Initiative (GRI)

The Global Reporting Initiative (GRI) has a mission to make sustainability reporting a standard practice for all organizations. These guidelines provide a framework for companies to report sustainability performance, much in the same way as financial reporting. The GRI details various policies and regulations regarding such reporting.

EXFO is closely following developments regarding the GRI's recommendations and implementing several best practices so as to improve our sustainability monitoring.

Contact us to learn more about EXFO's adherence to the GRI's guidelines.

Human rights

Conflict Minerals policy

EXFO and our affiliates aim for the highest standards of ethical conduct and integrity in all of our activities. Some product components used in our industry depend on certain minerals, such as gold, tin, tantalum and tungsten. Certain countries in the central African region, including the Democratic Republic of Congo, mine these minerals extensively; what makes these minerals controversial is their role in feeding ongoing hostilities in certain regions and fostering instability, violence and human rights abuses, hence the designation "Conflict Minerals." The US Securities and Exchange commission enacted the Dodd-Frank Act, concerning the use of Conflict Minerals.

Following that enactment, EXFO established a Conflict Minerals policy. As gold, tantalum, tin and tungsten may be necessary to the functionality or production of our products, EXFO is committed to sourcing materials from environmentally and socially responsible suppliers. It is our policy not to purchase from known conflict sources and we expect our suppliers to abide by the same standard. EXFO has adopted the Electronics Industry Citizenship Coalition (EICC) Standard Conflict Minerals reporting format, and we request that our suppliers use the same format when reporting their supply chain status to us.

Contact us to learn more about EXFO's compliance with the Dodd-Frank Act and our policy on Conflict Minerals.


United Nations Global Compact

EXFO adheres to the United Nations Global Compact initiative, which is a platform for businesses to proactively participate in promoting human and labor rights, the environment and anti-corruption. Moreover, its mission is to help foster a sustainable and inclusive global economy.

Several commitments are required for businesses looking to participate in the initiative. EXFO has embraced many of them and requires that our partners do the same.

Contact us today to learn more about EXFO's involvement in the United Nations Global Compact initiative.

Community involvement and development

United Way Centraide

EXFO and its employees have supported United Way Centraide for over 10 years. Several fundraising activities are organized throughout the year with the vast majority of employees also making direct donations. Funds collected are given to local United Way Centraide offices and to date, over one million dollars has been donated by EXFO and our employees to the movement's initiatives.


Merrimack Valley Food Bank, Inc.

This non-profit organization provides nutritious food and personal care items to those in need. Our Chelmsford team is proud to contribute to this initiative.

Christmas baskets

Employees in Québec collect toys and non-perishable goods for families at Christmas time. Patro Roc Amadour, and other local groups, distribute the donations.


Grand défi Pierre Lavoie

EXFO wants kids and families to get moving! That's why we support the Grand défi Pierre Lavoie, a Canadian non-profit with a mission to encourage young people to adopt healthy lifestyles. After EXFO's Founder and Executive Chairman of the Board, Germain Lamonde, attended a conference given by the organization's founder, Pierre Lavoie, he was driven to support the cause. In 2011, EXFO (and Mr. Lamonde himself!) participated in the organization's 1000 km bike challenge from the Saguenay-Lac-Saint-Jean to Montréal. Thanks to EXFO's participation each year since, thousands of dollars have been donated to local elementary schools to support physical activity, healthy eating and academic perseverance.


EXFO donates equipment to educational institutions in Québec City and collaborates with them on the development of didactical applications.


Each year, EXFO hosts a blood drive for Héma-Québec, an organization responsible for supplying the Québec population with safe, quality blood products.

Toys for Tots

Toys for Tots is a U.S. Marine Corps Reserve program; at Christmas they distribute new toys to less fortunate children. Our Chelmsford team supports this work.


Environmental policy

EXFO recognizes the critical importance of a healthy environment to our global society, our economy, our business and our people. We also realize the potential impact that today's environmental challenges will have if left unaddressed. Given our position and ongoing commitment to good corporate citizenship, we have a responsibility to manage and leverage our resources in a way that promotes a healthy and sustainable environment.

Contact us for more information about EXFO's environmental policy.


ISO 14001 compliance

EXFO is proud to be ISO 14001 certified. Its comprehensive environmental policy and environmental management system (EMS) provide the framework for EXFO to continue to be an environmentally friendly corporate citizen and recognized leader in our community.

Download the PDF of EXFO's ISO 14001 certificate
Download the PDF of our EMS Manual

Ici on Recycle! Level 2

EXFO has obtained Recyc-Québec's level 2 recognition from the Ici on recycle! program, which awards companies certificates based on their waste reduction, reuse and recycling efforts.

Contact us for more information about this Quebec-based certification.


REACH compliance

In order to reassure customers on the security of its products, EXFO is committed to complying with the environmental requirements set by REACH (Registration, Evaluation, Authorization and restriction of Chemicals), as defined by the European Chemicals Agency (ECHA) on chemical products.

The role of this directive is to protect the population and environment from the hazards of chemical products and to facilitate the circulation of substances in the European Union. To do this, the ECHA maintains a list of substances that are deemed as being of high concern (toxic, cancerous, mutagenic, etc.), which have been named substances of very high concern (SVHC).

Contact us for more information about EXFO's compliance with REACH.

WEEE and RoHS compliance

EXFO is committed to providing its worldwide customers with telecommunications test and measurement products that meet the highest standards of performance, innovation and environmental safety.

Consequently, since August 13, 2005, all of EXFO's manufactured products comply with Directive 2002/96/EC (recast as Directive 2012/19/EU), a legislation enacted by the European Union regulating the disposal of electrical and electronic equipment (Waste Electrical and Electronic Equipment, or WEEE).

As for Directive 2002/95/EC RoHS (recast as Directive 2011/65/EU), which restricts the use of certain hazardous substances in EEE (Electrical and Electronic Equipment)—including:

  • Lead (0, 1 %)
  • Mercury (0, 1 %)
  • Cadmium (0, 01 %)
  • Hexavalent chromium (0, 1 %)
  • Polybrominated biphenyls (PBB) (0, 1 %)
  • Polybrominated diphenyl ethers (PBDE) (0, 1 %)

EXFO's instruments are classified as Category 9 items (Monitoring and Control Instruments). Products in this category placed on the market after July 2017 are now subject to these regulations according to the Directive RoHS 2011/65/EU art: 4(e). For products in this category made available on the market before July 2017, the regulations will enter into force in July 2019 according to the RoHS Directive 2011/65/EU Art. 2(2).

However, it is important for EXFO to use these Directives (WEEE and RoHS) as a guideline for its product development processes.

Here are the actions undertaken by EXFO as per Directive 2012/19/EU:

  • We conform to the recyclability and valorization rates (55% and 75% respectively) specified in the latest version of the WEEE directive.
  • We label all our products with the mandatory crossed-off garbage container pictogram.
  • We implemented a procedure available upon request, detailing the required steps to safely and quickly dismantle our products as well as of disposing of substances, preparations and components that contain hazardous materials.
  • For all countries where this is required, we are registered with the public regulatory institutions, and we specify the number of products that will be introduced on their markets in any given year.
  • We deal directly with a recycler (SIMS).

For more information on our recycling policies, contact us.

Before recycling EXFO products, please contact our Technical support group.

Note: although more and more countries adopt this new approach to protecting our environment, the interpretation of the directive may vary according to State legislation.