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Proactive rather than reactive operations

Detecting trends before they matter

Imagine being able to identify and fix issues before they become problems. Imagine if your customers never complained about service quality because it’s never an issue. Imagine never getting penalized for violating an SLA. 

While this may seem like a dream, this is exactly what data-driven operations is all about. Identifying negative trends as they appear, understanding any potential impact to customers and the network, prioritizing fixes to maximize impact and minimize service issues, reducing cost of operations and providing insight for capacity and service planning so that your network can continue to grow. 

Having the 100% visibility of service and network performance and knowing how best to address them is the key to proactively eliminating issues before they become service impacting.

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Promotional documentation

Technical documentation

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White papers
Searching for clues to infrastructure failures (July 11, 2018)
White papers
Multi-dimensional analytics (April 6, 2018)
Real-time network & service mapping: why wait for NFV? (April 18, 2019)
Four steps to a higher network IQ! (July 16, 2019)
White papers
Deliver superior quality of experience through accurate one-way delay assurance. (March 15, 2018)
Success story
Using real-time 3D analytics to help Canadian CSP meet SLA targets (December 9, 2019)
Ten interesting facts about network outages (January 15, 2020)