Knowledge base
2024-04-17
Verifying modular connectors
Connectivity
MAX-700D series, FTBx-700D series and OX1-PRO series instruments
2024-04-17
2024-02-15
Exchange application does not initially connect to the OX1 unit which has been updated to 2.3
Connectivity
EXFO Exchange, OX1
2024-02-15
2024-02-06
EXFO Exchange mobile application - OX1 Wi-Fi Configuration
Connectivity
EXFO Exchange, OX1
2024-02-06
2024-02-06
Optical Explorer (OX1) Software Update via Wi-Fi connection
Software Installation and Update/Upgrade
OX1 series - 1.9 and above
2024-02-06
2024-02-01
Updating the software on the Optical Explorer (OX1) using the Testflow Mobile application
Software Installation and Update/Upgrade
OX1 series - below version 1.9
2024-02-01
2024-01-30
Updating Optical Explorer through FastReporter 3 (version 3.11 and above)
General Information
All OX1 and OX1-PRO handheld units
2024-01-30
2023-12-01
Testing Networks that contain Optical Splitters
Fiber Optic testing
MAX-700B/C/D series, OX1 instruments, PON testing
2023-12-01
2023-11-02
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2023-11-02
2023-11-02
Finding replacement battery part numbers
General Information
Portable products with batteries
2023-11-02
2023-08-21
EXFO Light Source and Power Meter Compatibility Matrix
Fiber Optic testing
All single fiber power meters and light sources
2023-08-21
2023-08-15
USB cables for data transfer and battery charging
Connectivity
All Products with USB charging and/or data ports
2023-08-15
2023-05-01
OX1 does not boot up and stays on splash screen
Error Messages and Unexpected Operation
OX1
2023-05-01
2023-04-03
What type of reports can I generate using Fastreporter?
Fiber Optic testing
FastReporter 2
FastReporter 3
2023-04-03
2023-03-10
How to generate an Optical Explorer (OX1) report with FastReporter 3
Fiber Optic testing
FastReporter 3 version 3.10 and later
2023-03-10
2023-03-10
Batch processing Optical Explorer test results in FastReporter 3
Fiber Optic testing
Optical Explorer (OX1, OX1-PRO), FastReporter 3 Versions 3.10 and later
2023-03-10
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