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Product support - FTB 5GPro

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Knowledge base

2024-04-18
Lithium-Ion Battery Maintenance Guidelines
Battery and Power
Platforms with Lithium-Ion Battery: FTB-500, FTB-200, FTB-200-V2, FTB-1, FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-8xx
2024-04-17
Forcing a firmware update on USB connected FIP-4X0B unit
Software Installation and Update/Upgrade
FIP-4X0B series
2024-03-25
Keeping your Windows based EXFO Platform up-to-date
Software
FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, MAX-800, MAX-800 PRO, FTB-500, LTB-1, LTB-8, LTB-12
2024-03-22
Importing OLTS results into the EXFO Exchange embedded application
Transferring and Uploading Results
2024-03-05
FTB-7000 series OTDR integrated VFL compatibility with current platforms
Compatibility
FTB-7000 series OTDR modules
2024-02-26
How to recover a platform (Windows 10) that lost all EXFO applications after a reset?
Recovery and Reset
EXFO FTB-1V2/PRO, FTB-2/PRO, FTB-4-PRO, LTB-8 and LTB-12 platforms running Windows 10.
2023-11-02
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2023-11-02
Finding replacement battery part numbers
General Information
Portable products with batteries
2023-10-05
Selecting the correct Launch cable length
Fiber Optic testing
OTDR and iOLM testing
2023-09-18
How to transfer EXFO Exchange files and logs from a FTB Platform
Transferring and Uploading Results
FTB-1v2, FTB-1v2 Pro, EXFO Exchange
2023-08-29
Configuring a platform to automatically power on when AC is connected
Battery and Power
FTB-4, FTB-2/Pro, FTB-1v2/Pro, MAX-800, LTB-1
2023-08-22
Advantages of keeping software and firmware up to date?
Software Installation and Update/Upgrade
Most Products
2023-08-03
Identifying Modules vs Platforms for RMA
RMA Process
FTB-1V2, FTB-1V2 PRO, FTB-2, FTB-2 PRO, FTB-4, FTB-4 PRO, FTBx
2023-07-03
I don't see my jobs in EXFO Exchange
General Information
EXFO Exchange
2023-06-26
ISDN-PRI Application not available
Licenses, Options, Keys and Accounts
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