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Product support - EXFO Exchange

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Getting started with EXFO Exchange

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Knowledge base

2026-07-07
EXFO Exchange network requirements
Licenses, Options, Keys and Accounts
FastReporter 3 and EXFO Exchange
2026-05-22
Is it safe to log out and log in from Exchange Mobile while I have measurements still uploading?
Error Messages and Unexpected Operation
Exchange Mobile
2026-01-21
Can I generate bidirectional reports with the basic version of Fastreporter
General Information
2025-11-12
How to send support diagnostic logs from the EXFO Exchange Mobile application
Transferring and Uploading Results
EXFO Exchange mobile, Android, IOS
2025-10-24
How to transfer EXFO Exchange files and logs from a MAX Optical tester
Transferring and Uploading Results
MAX-700B/C/D series, MAX-900 series, EXFO Exchange
2025-07-28
Changing email address in EXFO Exchange User account
Licenses, Options, Keys and Accounts
EXFO Exchange
2025-02-20
FastReporter 3 - Unable to connect to your account. Please try logging in again when using Exchange
Connectivity
FastReporter 3, EXFO Exchange
2025-02-04
Exchange application does not initially connect to the OX1 unit which has been updated
Connectivity
2025-02-04
What are the available FastReporter3 Login options?
Licenses, Options, Keys and Accounts
FastReporter3, Exchange,
2024-11-26
How to transfer EXFO Exchange files and logs from a FTB Platform
Transferring and Uploading Results
FTB-1v2, FTB-1v2 Pro, EXFO Exchange
2024-09-26
Explaining the different EXFO accounts
Licenses, Options, Keys and Accounts
2024-08-07
Can I pair the Exchange Mobile application with a MAX Optical tester via bluetooth?
Connectivity
2024-03-27
Uploading EX1/10 Speedtest results to Exchange
Transferring and Uploading Results
EXFO Exchange, EX1, EX10
2024-02-06
EXFO Exchange mobile application - OX1 Wi-Fi Configuration
Connectivity
EXFO Exchange, OX1
2024-02-06
Optical Explorer (OX1) Software Update via Wi-Fi connection
Software Installation and Update/Upgrade
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