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Meet Emily, a lab test engineer at a network equipment manufacturer. Emily’s challenge is to move at the speed of the market. Learn how Emily used EXFO’s solutions to conquer that challenge, complete her test assignment successfully, efficiently and on time, all the while remaining agile.

Meet Alex, a customer support engineer at a network equipment manufacturer. Alex’s challenge is to find a way to troubleshoot customer issues easily. Learn how Alex used EXFO’s solutions to conquer that challenge all the while managing a complex customer situation, keeping other testing plans on track and staying agile while dealing with his customer.

Meet Mike, a lab manager at a network equipment manufacturer. Mike’s challenge it is to manage complexity within his lab. Learn how Mike used EXFO’s solutions to conquer that challenge, equip his lab within budget, satisfy all stakeholders and manage many complex lab requirements, all the while remaining agile.

Deploying advanced services such as IPTV and high-speed data over DSL requires ensuring that all circuits are qualified and performance standards are met. However, OPEX pressure often means that these tasks are carried out by less-experienced technicians, or even contractors. In this short interview, Andrew Long introduces EXFO’s SmartR feature set, explaining how its automated and intelligent approach helps technicians of all levels to quickly detect and locate the most common, service-affecting conditions.