Quality management standards

Quality and compliance

EXFO is committed to providing its customers with products and services that meet their needs and requirements. Moreover, its employees work to ensure consistent quality and continuous improvement for all EXFO products, services and processes.

Quality policy
TL 9000 / ISO 9001 Compliance
ISO 17025

Quality policy

Learn more about EXFO's quality policy.

Download the PDF of EXFO's statement of compliance
Download the PDF of the quality manual
Download the PDF of the quality policy

TL 9000 / ISO 9001 compliance

The TL 9000 goes beyond the ISO 9001 standard, adding more than 90 telecom requirements and measurements that apply to hardware, software and/or service. It focuses on supply chain directives in the telecom industry.

QuEST Forum is responsible for the governance and maintenance of TL 9000 requirements and measurements.

EXFO is proud to be TL 9000 / ISO 9001 certified

Download the PDF of EXFO's certificate.

ISO 17025

EXFO is a proud supporter of ISO/IEC 17025 (General Requirements for the Competence of Testing and Calibration Laboratories). The ISO 17025 standard outlines the general requirements for testing and calibration laboratories. EXFO uses this standard to improve our ability to consistently produce valid results.

Calibration at EXFO are performed using standards traceable to national metrology institutes such as:

National Institute of Standards and Technology (NIST), United States
National Physical Laboratory (NPL), United Kingdom
National Research Council Canada (NRC), Canada
National Metrology Institute (METAS), Switzerland

Are you ready for 400G as a service?

A proactive approach for validating fiber-dense 5G networks

Green Lights for FTTA / 5G and easy testing with EXFO OX1 & FIP-500

European operator uses Nova Context to improve trouble-ticket management

WINDTRE differentiates on ‘top quality’ customer experience with Nova service assurance

CenturyLink Lumen differentiates enterprise network services on ‘quality’ with Nova Active

Quality and compliance

Quality policy

TL 9000 / ISO 9001 compliance

EXFO is proud to be TL 9000 / ISO 9001 certified

ISO 17025

Need more details concerning the storage and recalibration of our products?

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Are you ready for 400G as a service?

A proactive approach for validating fiber-dense 5G networks

Green Lights for FTTA / 5G and easy testing with EXFO OX1 & FIP-500

European operator uses Nova Context to improve trouble-ticket management

WINDTRE differentiates on ‘top quality’ customer experience with Nova service assurance

CenturyLink Lumen differentiates enterprise network services on ‘quality’ with Nova Active

Quality management standards

Quality and compliance

Quality policy

TL 9000 / ISO 9001 compliance

EXFO is proud to be TL 9000 / ISO 9001 certified

ISO 17025

Need more details concerning the storage and recalibration of our products?

Let's stay in touch!