Knowledge base
2026-06-02
Wireshark Installation – Impact on EXpert IP Applications
Error Messages and Unexpected Operation
All windows 10 products that have Wireshark
2026-06-02
2026-05-15
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2026-05-15
2026-04-28
Measurement files which do not open in FastReporter 3
Error Messages and Unexpected Operation
2026-04-28
2026-04-15
What type of reports can I generate using Fastreporter?
Fiber Optic testing
FastReporter 3
2026-04-15
2026-04-15
Lithium-Ion Battery Maintenance Guidelines
Battery and Power
Platforms with Lithium-Ion Battery: FTB-500, FTB-200, FTB-200-V2, FTB-1, FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-8xx, FTB-Lite
2026-04-15
2025-11-26
What is a functional test service?
RMA Process
FTB units, LTB units, FIP, MAX-FIP, FLS-240.
2025-11-26
2025-07-28
Changing email address in EXFO Exchange User account
Licenses, Options, Keys and Accounts
EXFO Exchange
2025-07-28
2025-05-14
Updating the firmware on EX series devices
Software Installation and Update/Upgrade
EX1 and EX10/-PRO devices
2025-05-14
2024-12-18
How many tests can be saved in one OLTS file?
General Information
MAX-945; FTB-945; FTBx-945
2024-12-18
2024-10-01
What are the different iOLM options available?
Fiber Optic testing
iOLM, MAX-700B/C/D series, FTB-700 series, FTBx-700C/D series
2024-10-01
2024-09-18
What is the difference between the 32 bit and 64 bit versions of Fastreporter?
Licenses, Options, Keys and Accounts
FastReporter 2,
FastReporter 3
2024-09-18
2024-06-13
Unexpected 'Live fiber detected' warning received
Fiber Optic testing
FTBx-700 and MAX-700 series OTDRs incorporating SML optical ports
2024-06-13
2024-04-24
EX Series Diagnostic Data
Network and Protocol testing
2024-04-24
2024-04-17
Optical connector and fiber inspection, cleaning and maintenance
Fiber Optic testing
Inspection and cleaning of all connector and optical fiber types
2024-04-17
2024-03-27
Uploading EX1/10 Speedtest results to Exchange
Transferring and Uploading Results
2024-03-27
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