Knowledge base
2024-04-17
Verifying modular connectors
Connectivity
MAX-700D series, FTBx-700D series and OX1-PRO series instruments
2024-04-17
2024-03-05
FTB-7000 series OTDR integrated VFL compatibility with current platforms
Compatibility
FTB-7000 series OTDR modules
2024-03-05
2023-11-03
What are the different iOLM options available?
Fiber Optic testing
iOLM, MAX-700B/C/D series, FTB-700 series, FTBx-700C/D series
2023-11-03
2023-11-02
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2023-11-02
2023-11-02
PM/VFL application ICON missing from MAX Optical tester homescreen
Other Hardware
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
2023-11-02
iOLM/OTDR or OLTS software ICON missing from MAX Optical tester desktop
Connectivity
MAX-700B/C/D series, MAX-900 Series
2023-11-02
2023-11-02
How to find the serial number of a power meter module installed in a MaxTester Optical platform
Helpful Tips and Documents
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
2023-09-08
Will EXFO update the software on my instrument while it is at the service center?
RMA Process
General Information
2023-09-08
2023-09-05
How to use Smart Loopback
Network and Protocol testing
Netblazer / Power Blazer modules
2023-09-05
2023-08-03
Identifying Modules vs Platforms for RMA
RMA Process
FTB-1V2, FTB-1V2 PRO, FTB-2, FTB-2 PRO, FTB-4, FTB-4 PRO, FTBx
2023-08-03
2023-06-26
ISDN-PRI Application not available
Licenses, Options, Keys and Accounts
FTBx -8880 and FTBx-8870
2023-06-26
2023-05-01
Warning - The battery for the open transceiver system's insertion counter is "depleted" or "low"
Error Messages and Unexpected Operation
Open Transceiver Systems ( TA-)
2023-05-01
2023-01-18
Are the FTB-1 backplanes covered by the platform warranty or the module warranty?
Warranty
FTB-1, FTB-1v2, FTB-1v2 pro
2023-01-18
2023-01-17
The FTBx-740C-DWC module has different ITU channel allocations depending on it's hardware version.
General Information
FTBx-740C-DWC
2023-01-17
2022-08-26
Inserting a transceiver into the FTBx-88460
Parts and Accessories
FTBx-88460
2022-08-26
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