Knowledge base
2025-07-03
Updating Optical Explorer and FIP-500 through FastReporter 3 (version 3.11 and above)
General Information
All OX1, OX1-PRO and FIP-500 handheld units
2025-07-03
2025-06-11
Unable to connect to wireless FIP from a PC or EXFO Windows-based product
Error Messages and Unexpected Operation
FIP-415B, FIP-425B, FIP-435B
2025-06-11
2025-06-09
iOLM/OTDR or OLTS software ICON missing from MAX Optical tester desktop
Connectivity
MAX-700B/C/D series, MAX-900 Series
2025-06-09
2025-06-03
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2025-06-03
2025-05-14
Updating the firmware on EX series devices
Software Installation and Update/Upgrade
EX1 and EX10/-PRO devices
2025-05-14
2025-05-06
Measurement files which do not open in FastReporter 3
Error Messages and Unexpected Operation
FastReporter 2, FastReporter 3
2025-05-06
2025-05-02
Importing OLTS results into the EXFO Exchange embedded application
Transferring and Uploading Results
FTBx/MAX-945
EXFO Exchange 1.20 on FTB
EXFO Exchange 1.24 on MAX
2025-05-02
2025-04-29
RX (receive) Power level indicator
Network and Protocol testing
Netblazer and Power Blazer series
2025-04-29
2025-04-23
The critical importance of calibration in fiber optic testing equipment
Calibration
All optical products
2025-04-23
2025-04-14
Where is my 25 character key when upgrading to Windows 10 LTSC?
General Information
All systems where Windows can be upgraded.
2025-04-14
2025-04-14
Lithium-Ion Battery Maintenance Guidelines
Battery and Power
Platforms with Lithium-Ion Battery: FTB-500, FTB-200, FTB-200-V2, FTB-1, FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-8xx
2025-04-14
2025-04-01
Verifying modular connectors (commonly called click-out connectors)
Connectivity
MAX-700D series, FTBx-700D series and OX1-PRO series instruments
2025-04-01
2025-03-25
EXFO FastReporter3 fails to start installation on a Windows 11 computer
Software Installation and Update/Upgrade
Fastreporter3, Windows 11
2025-03-25
2025-03-24
Generating LXM/PXM reports in FastReporter 3
Fiber Optic testing
LXM - PXM - FastReporter 3
2025-03-24
2025-03-14
General warranty information
Warranty
All T&M products
2025-03-14
