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Product support - MAX-FIP

Helpful resources

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Spec sheet FIP-400B Fiber Inspection Scope Series Download
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User manual FIP-400B WiFi fiber inspection probe and ConnectorMax2 Android mobile Download

Knowledge base

2024-08-09
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2024-08-07
Ping Test to confirm wireless connectivity
Connectivity
MAX-Optical
2024-07-08
How to delete temporary data from the MAX Optical Tester Temp folder
Error Messages and Unexpected Operation
2024-05-27
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-03-14
MAX Optical tester - How to resolve the 'Unexpected error in USBDataMover.exe' message
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-29
MAX Optical tester transferring files to a USB thumb drive using the DATA Mover application
Transferring and Uploading Results
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
MaxTester Battery level shows greater than 100%
Battery and Power
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
Where can I find the latest software image for my MAX Optical tester?
Software Installation and Update/Upgrade
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
Is test data deleted after performing a recovery on the MAX optical unit?
Recovery and Reset
2023-11-02
Maxtester stops at splashscreen while booting
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
PM/VFL application ICON missing from MAX Optical tester homescreen
Other Hardware
2023-11-02
How to perform a recovery on the MAX optical unit
Recovery and Reset
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-02
MaxTester WIFI - Compatibility with 5 GHz WIFI networks
Compatibility
MAX-700B/C/D series, MAX-900 Series, MAX-5205, MAX-FIP
2023-11-02
Unable to connect to TestFlow on the MAX Optical tester - Network Connectivity error
Error Messages and Unexpected Operation
TestFlow, MAX-700B/C/D series, MAX-900 series, MAX-FIP
2023-11-02
Using Windows hot key in VNC session
Remote Control and Scripting
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
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