Knowledge base
2024-10-15
Should I turn off my FTB/LTB unit before removing a module from its slot?
General Information
FTB and FTBx modules
LTB units
FTB units
2024-10-15
2024-10-01
What are the different iOLM options available?
Fiber Optic testing
iOLM, MAX-700B/C/D series, FTB-700 series, FTBx-700C/D series
2024-10-01
2024-09-26
Explaining the different EXFO accounts
Licenses, Options, Keys and Accounts
EXFO website, Exchange
2024-09-26
2024-09-24
Warning - The battery for the open transceiver system's insertion counter is "depleted" or "low"
Error Messages and Unexpected Operation
Open Transceiver Systems ( TA-)
2024-09-24
2024-09-18
What is the difference between the 32 bit and 64 bit versions of Fastreporter?
Licenses, Options, Keys and Accounts
FastReporter 2,
FastReporter 3
2024-09-18
2024-08-29
Low injection or High Reflectance Warning message
Error Messages and Unexpected Operation
All OTDR and iOLM products
2024-08-29
2024-08-20
How to send support diagnostic logs from the EXFO Exchange Mobile application
Transferring and Uploading Results
EXFO Exchange mobile, Android, IOS
2024-08-20
2024-08-14
Can I get an electronic copy of a calibration certificate?
General Information
All products
2024-08-14
2024-08-14
FTB-5700 - CD Graph not showing (Graphic not available) when loading CDPMD files in FastReporter
General Information
CDPMD files from the FTB-5700-CD-PMD module loaded in FastReporter 2 & 3
2024-08-14
2024-08-09
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2024-08-09
2024-08-07
Can I pair the Exchange Mobile application with a MAX Optical tester via bluetooth?
Connectivity
EXFO Exchange
2024-08-07
2024-08-07
Ping Test to confirm wireless connectivity
Connectivity
MAX-Optical
2024-08-07
2024-08-07
EXFO Light Source and Power Meter Compatibility Matrix
Fiber Optic testing
All single fiber power meters and light sources
2024-08-07
2024-07-12
Keeping your OSA20 instrument system software updated
Software Installation and Update/Upgrade
OSA20
2024-07-12
2024-07-12
FTB-7000 series OTDR integrated VFL compatibility with current platforms
Compatibility
FTB-7000 series OTDR modules
2024-07-12
