COVID-19: As a designated essential telecom solutions provider, EXFO remains fully operational with our employees' health and safety as our top priority.
Meet Alex, a customer support engineer at a network equipment manufacturer. Alex’s challenge is to find a way to troubleshoot customer issues easily. Learn how Alex used EXFO’s solutions to conquer that challenge all the while managing a complex customer situation, keeping other testing plans on track and staying agile while dealing with his customer.