en

Products

Field network testing

New MAX-5205 - Simple DWDM channel checker

Lab and manufacturing testing

New LTB-2 - rackmount modular mainframe

Service assurance

New Nova SensAI - revolutionary, real-time automated assurance solution

Solutions

Communications service providers

Contractors

Academic and research institutions

Cable MSO (multiple system operator)

Network equipment manufacturers

Webscale companies and data centers

Government

System integrators

Technologies

Services

Training

Featured Introduction to testing with OTDRs

Field network testing

Brochures and catalogs Be-an-Expert Training Catalog

Lab and manufacturing testing

Brochures and catalogs Be-an-Expert Training Catalog

Service assurance

Brochures and catalogs EXFO Astellia Training Courses

Resources

Technical documentation

Promotional documentation

Legal documentation

Blog

Fiber optic testing in the 5G era: how to avoid the OPEX Vortex By Maury Wood | June 2020
EXFO and LightRiver collaborate to improve operator real-time inventory awareness By Claudio Mazzuca | May 2020
The 5G revolution: how DWDM can accelerate deployment and level costs By EXFO | April 2020
View all

Webinars

Register now

Preparing for an automated telco future

Charlotte Patrick

Service assurance
June 9, 2020

Register now

Ethernet Basics: SLA testing using RFC-2544 and EtherSAM Y.1564

Kevin Peres

Best practices
June 16, 2020

Register now

Tiny PICs with Huge Impact: Meeting the Challenges of Photonic Integrated Circuits testing for next-generation networks

NEMs and lab
June 17, 2020
View all

Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9

Videos

Success stories

Alternate Text

Automating fault management to reduce customer downtime

Alternate Text

Tier 1 MNO partners with EXFO to automate network operations

Alternate Text

Analytics-driven 5G launch (with EXFO’s Nova Services)

View all

Transformations

To add favorites to a list, you must be logged in to your account.

Login Register

Corporate
Investors
Careers
Partners
Suppliers
Products
Field network testing
Lab and manufacturing testing
Service assurance
Solutions
Communications service providers
Wireline
Wireless
Service assurance
Contractors
Managed services, installation and maintenance
Academic and research institutions
Cable MSO (multiple system operator)
Wireline
Service assurance
Network equipment manufacturers
Physical layer and network protocol testing
Webscale companies and data centers
Physical layer and network protocol testing
Network optimization
Government
System integrators
Technologies
Support
Services
Training
Field network testing
Lab and manufacturing testing
Service assurance
How to buy
Resources
Technical documentation
Promotional documentation
Legal documentation
Videos
Transformations
Contact
English

Troubleshoot Customer Issues Easily

EXFO

Meet Alex, a customer support engineer at a network equipment manufacturer. Alex’s challenge is to find a way to troubleshoot customer issues easily. Learn how Alex used EXFO’s solutions to conquer that challenge all the while managing a complex customer situation, keeping other testing plans on track and staying agile while dealing with his customer.  

Let's stay in touch!

Get the latest network test, monitoring and analytics news!

Thank you.