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Support Americas
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +1-418-683-5498 Other countries
- Toll-free: +1-866-683-0155 USA and Canada
- Contact us
Field network testing, wireless solutions
- Toll-free: +1-800-663-3936 USA and Canada
- Fax: +1-972-761-9067
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support EMEA
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone:+44-2380-246-800
- Toll-free:+800-2255-3936
- Contact us
Field network testing, wireless solutions
- Phone: +358-403-010-300
- Toll-free: +358-8-564-5203
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support APAC
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +65-6333-8241 Asia-Pacific
- Contact us (Asia-Pacific)
- Phone: +86-10-8950-8858 China
- Toll-free: +400-610-6999 China
- Contact us (China)
Field network testing, wireless solutions
- Phone: +91-020-67209130
- Fax: +91-124-4868378
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support Americas
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +1-418-683-5498 Other countries
- Toll-free: +1-866-683-0155 USA and Canada
- Contact us
Field network testing, wireless solutions
- Toll-free: +1-800-663-3936 USA and Canada
- Fax: +1-972-761-9067
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support EMEA
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone:+44-2380-246-800
- Toll-free:+800-2255-3936
- Contact us
Field network testing, wireless solutions
- Phone: +358-403-010-300
- Toll-free: +358-8-564-5203
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us
Support APAC
Field network testing, lab and manufacturing testing and EXFO Connect solutions
- Phone: +65-6333-8241 Asia-Pacific
- Contact us (Asia-Pacific)
- Phone: +86-10-8950-8858 China
- Toll-free: +400-610-6999 China
- Contact us (China)
Field network testing, wireless solutions
- Phone: +91-020-67209130
- Fax: +91-124-4868378
- Contact us
Service assurance
- Phone: +1-978-367-5789 Other countries
- Toll-free: +1-877-261-3279 USA
- Contact us


Training
Courses to stay on top of technological trends and best practices. Upskill your efficiencies in the field.
Knowledge base
2025-08-20
How to delete a wifi network on the MaxTester platform.
General Information
MAX-700 Series, MAX-900 Series and MAX-FIP
2025-08-20
2025-08-19
Does EXFO offer ANSI/NCSL Z540 or ISO/IEC 17025 calibration services?
Calibration
Calibration Services
2025-08-19
2025-08-18
Upgrading the Operating System of Windows-based platforms
Licenses, Options, Keys and Accounts
FTB-1V2/-PRO, FTB-2/-PRO, FTB-4-PRO and LTB-1/8/12 Windows OS based platforms
2025-08-18
2025-08-12
How to perform a recovery on the MAX optical unit
Recovery and Reset
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2025-08-12
2025-08-06
Improving VFL performance
General Information
FTB-1V2, FTB-2, FTB-4 and MaxTester series PM-VFL modules
2025-08-06
2025-08-05
What is a functional test service?
RMA Process
FTB units, FIP, MAX-FIP, FLS-240.
2025-08-05
2025-08-05
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2025-08-05
2025-07-30
Inserting a transceiver adapter into the FTBx-88460
Parts and Accessories
FTBx-88460
2025-07-30
2025-07-30
How to enable file sharing over VNC
Transferring and Uploading Results
FTB & LTB series platforms, MAX-8xx
2025-07-30
2025-07-29
Auto-Start TeamViewer QuickSupport on Windows
Licenses, Options, Keys and Accounts
FTB-1,FTB-2,FTB-4,LTB-1,LTB-8,MAX-800
2025-07-29
2025-07-28
Changing email address in EXFO Exchange User account
Licenses, Options, Keys and Accounts
EXFO Exchange
2025-07-28
2025-07-03
Updating Optical Explorer and FIP-500 through FastReporter 3 (version 3.11 and above)
General Information
All OX1, OX1-PRO and FIP-500 handheld units
2025-07-03
2025-06-11
Unable to connect to wireless FIP from a PC or EXFO Windows-based product
Error Messages and Unexpected Operation
FIP-415B, FIP-425B, FIP-435B
2025-06-11
2025-06-09
iOLM/OTDR or OLTS software ICON missing from MAX Optical tester desktop
Connectivity
MAX-700B/C/D series, MAX-900 Series
2025-06-09
2025-05-14
Updating the firmware on EX series devices
Software Installation and Update/Upgrade
EX1 and EX10/-PRO devices
2025-05-14


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