Nova SensAI - revolutionary, real-time automated assurance solution

Boosting mobile-customer brand experience

Brand experience is everything in an era when mobile customers are hard to attract and even harder to retain. When customers check their mobile devices on average 150 times per day, low quality networks can deliver a punishing blow to an operator’s overall brand and individual-customer’s brand experience. If customers switch operators due to poor network quality, they won’t be back without some significant and provable change that rebuilds confidence. For an operator, understanding network status and quickly being able to act and fix issues affecting core product offerings are essential for achieving exceptional brand performance and ultimately keeping customers. 

Nova SensAI is more than an operations tool, it’s a revolution in customer management and brand building. It delivers insights that benefit and inform an operator’s entire organization including targeted information important to operations, customer care, product management and the C-suite.