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Fiber monitoring – the missing piece in the broadband and 5G networks monitoring puzzle

John Rich

Head of Test and Diagnostics, Hyperoptic

John has been in the Telecoms industry for over 30 years – John has a wealth of experience working with both large and small network providers. He has always had a passion for anything to do with testing networks properly and efficiently. He has led the industry on systems integration between multiple vendor devices to single company eco systems. John sees the power of test data from the most simple devices to the most advanced and the relationship of this data to drive and land change in an organisation. His mission is to empower and underpin the fibre workforce to build the most amazing data networks to help release the potential of mankind.

David Bigelow

Sr Vice President, Engineering & Planning, MOX

David is responsible for the architecture and design of MOX’s facilities and transport network. Prior to joining MOX, David ran the Sidera Technology Lab and was head of Network Architecture & Design for Sidera Networks. He also held management positions in network and field operations while at Sidera Networks.

He started his career in the USAF working with microwave radio transmission and upon being honorably discharged worked for MCI as a TSO Field Engineer. David is a graduate of Northeastern University.

Ken Gold

Director of Test, Monitoring and Analytics Solutions

Ken has a diverse background in the telecommunications industry spanning more than 30 years. He is currently focused on understanding how virtualization and 5G will change the way people and machines communicate and how operators will leverage automation, artificial intelligence and machine learning to better manage the customer’s quality of experience in this new reality—which in the end is all that matters.


Prior to joining EXFO, Ken held leadership roles in Solutions Marketing and Product Line Management with Nortel, Harris Broadcast, ADTRAN and Accedian Networks, focused on optical transport and Carrier Ethernet service assurance and performance monitoring.


Ken holds a Batchelor of Applied Science in Electrical Engineering from Queen’s University at Kingston Ontario.

Fiber has become a critical element in delivering high-quality broadband and 5G networks. Driven by new bandwidth-intensive applications and more demanding customer expectations, fiber is being pushed beyond the core and aggregation networks – all the way to the end customer or cell tower. And the mission-critical nature of many of these services is driving the need for greater visibility to support stringent SLA requirements.

Today, it is estimated that less than 5% of fiber is actively monitored – and as data rates and wavelength counts increase, the impact of fiber quality issues is magnified. This is especially true not only for new fiber builds where it is estimated that at least 30% of the fibers will have service-impacting issues, but equally for older fiber infrastructure that was never expected to support the increased data rates.

Today’s networks, which rely heavily on automation to reduce opex, need complete visibility into customer quality of experience (QoE) and network quality of service (QoS). And while much of this can be provided through active assurance monitoring at layers 2 through 7, the full benefits of this automation requires visibility down to the optical layer. This complete visibility can significantly reduce opex by minimizing the need for truck-rolls by pinpointing the exact location of service-impacting issues and correlating fiber monitoring KPIs with active assurance KPIs to quickly identify root cause events, shorten MTTR and, when combined with machine learning, predict service-impacting events before they happen.

Join this webinar to learn how Hyperoptic and Mox Networks are using fiber monitoring to:

  • Speed up deployment of new fiber networks by fully testing and characterizing all fibers and splitters while the construction teams are still on site
  • Speed up the time-to-first revenue and improve overall customer experience through improved network quality
  • Reduce operations costs and speed up time-to-revenue by automating the turnup and testing of dark and lit fiber services

Gardons le contact!

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