Knowledge base
2025-08-18
Upgrading the Operating System of Windows-based platforms
Licenses, Options, Keys and Accounts
FTB-1V2/-PRO, FTB-2/-PRO, FTB-4-PRO and LTB-1/8/12 Windows OS based platforms
2025-08-18
2025-08-05
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2025-08-05
2024-10-15
Should I turn off my FTB/LTB unit before removing a module from its slot?
General Information
FTB and FTBx modules
LTB units
FTB units
2024-10-15
2024-03-25
Keeping your Windows based EXFO Platform up-to-date
Software
FTB-1v2, FTB-1v2 PRO, FTB-2, FTB-2 PRO, MAX-800, MAX-800 PRO, FTB-500, LTB-1, LTB-8, LTB-12
2024-03-25
2024-02-26
How to recover a platform (Windows 10) that lost all EXFO applications after a reset?
Recovery and Reset
EXFO FTB-1V2/PRO, FTB-2/PRO, FTB-4-PRO, LTB-8 and LTB-12 platforms running Windows 10.
2024-02-26
2023-06-27
AMT Installation - Missing Remote View Components error message
Remote Control and Scripting
LTB-2, LTB-8, LTB-12
2023-06-27
2022-08-22
Restoring Recycle Bin icon to the desktop of EXFO platforms
General Information
FTB-1V2, FTB-1V2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-800 series, LTB-1, LTB-2, LTB-8, LTB-12
2022-08-22
2022-08-05
Using Update Manager on Platforms with ESU installed
Software Installation and Update/Upgrade
FTB-1V2, FTB-1V2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-800 series, LTB-1, LTB-2, LTB-8, LTB-12
2022-08-05
2022-08-05
Installing and using EXFO Software Update (ESU) utility
Software Installation and Update/Upgrade
FTB-1V2, FTB-1V2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-800 series, LTB-1, LTB-2, LTB-8, LTB-12
2022-08-05
2022-08-02
Changing Windows Update settings to Manual.
Software Installation and Update/Upgrade
FTB-1V2, FTB-1V2 PRO, FTB-2, FTB-2 PRO, FTB-4, MAX-800 series, LTB-1, LTB-2, LTB-8, LTB-12
2022-08-02
2022-07-18
Quickly finding the Windows version on a platform
Compatibility
All Platforms with Windows 8, 8.1 and 10 operating systems
2022-07-18
2022-07-13
Enabling Ping on EXFO platforms
Remote Control and Scripting
FTB-1 V2/PRO, FTB-2/PRO, FTB-4 PRO, LTB-1/2/8/12 with Windows 10 OS
2022-07-13
2022-07-13
Procedure to use EXFO / TeamViewer Quick Support (QS).
Remote Control and Scripting
FTB-1V2, FTB-1V2 Pro, FTB-2, FTB-2 Pro, FTB-4 Pro, FTB-500, LTB-1, LTB-2, LTB-8 and LTB-12
2022-07-13
2022-05-04
Procedure to install and use TeamViewer on your FTB & LTB units
Remote Control and Scripting
FTB Series & LTB Series platform
2022-05-04
2022-04-11
How to load your company logo as background image.
General Information
All EXFO platforms running Windows 10.
2022-04-11
