How-to videos
To explore more how-to videos, click the playlist icon 
in the top-right corner of the video.
Knowledge base
2025-10-24
How to transfer EXFO Exchange files and logs from a MAX Optical tester
Transferring and Uploading Results
MAX-700B/C/D series, MAX-900 series, EXFO Exchange
2025-10-24
2025-09-30
Verifying modular connectors (commonly called click-out connectors)
Connectivity
MAX-700D series, FTBx-700D series, OX1-PRO series instruments, AXS-120 and AXS-130
2025-09-30
2025-08-12
How to perform a recovery on the MAX optical unit
Recovery and Reset
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2025-08-12
2025-08-05
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2025-08-05
2025-06-09
iOLM/OTDR or OLTS software ICON missing from MAX Optical tester desktop
Connectivity
MAX-700B/C/D series, MAX-900 Series
2025-06-09
2024-10-01
What are the different iOLM options available?
Fiber Optic testing
iOLM, MAX-700B/C/D series, FTB-700 series, FTBx-700C/D series
2024-10-01
2024-08-29
Low injection or High Reflectance Warning message
Error Messages and Unexpected Operation
All OTDR and iOLM products
2024-08-29
2024-07-08
How to delete temporary data from the MAX Optical Tester Temp folder
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-900 series,
2024-07-08
2024-05-27
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-05-27
2024-03-14
MAX Optical tester - How to resolve the 'Unexpected error in USBDataMover.exe' message
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-03-14
2023-12-01
Testing Networks that contain Optical Splitters
Fiber Optic testing
MAX-700B/C/D series, OX1 instruments, PON testing
2023-12-01
2023-11-29
MAX Optical tester transferring files to a USB thumb drive using the DATA Mover application
Transferring and Uploading Results
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-11-29
2023-10-31
How to transfer files from a MaxTester unit using FTP
Transferring and Uploading Results
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-10-31
2023-10-31
How to download and install a previous software image for a MAX optical tester
Software Installation and Update/Upgrade
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-10-31
2023-10-31
How to download and install the latest software image for a MAX optical tester
Software Installation and Update/Upgrade
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2023-10-31
Show more
