Before placing your first order, please submit a credit application to our Credit department to enable efficient processing of all future transactions.
Fax or mail it to the EXFO Credit department at the number indicated. All applications are acknowledged and promptly processed.
Credit Card Orders
For deliveries in Canada and the USA, please place your order using our secure application. If you already have an EXFO account, log in directly to the credit card orders application. To register for an EXFO account, click here.
+44 2380 246 800(Europe, the Middle East and Africa)
+1 418 683 0211 x 23585 (for all other regions)
Electronic Data Interchange
EXFO supports EDI order processing. For more information, contact us.
Sales Acknowledgement
Typically, a sales acknowledgment is sent by fax or e-mail in the 48 hours following the reception of your purchase order by Customer Service. More time may be required when orders include non-standard products or refurbished equipment.
Any questions? Call our Customer Service department at +44 2380 246 800.
Please make sure to include the following information:
Billing address
Name of buyer, with contact details
Shipping address, with contact details
Purchase order (PO) number and date of issue
Payment terms
Incoterm information
Preferred billing currency (USD, Euro or GBP)
Shipping details (carrier account number, etc.)
VAT number (for deliveries in the European Community only)
Quantity
Part number/complete configuration
Item unit price
Reference quote number (if applicable)
*Eastern Europe and Nordic countries include: Denmark, Finland, Iceland, Norway, Sweden, Russia, Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Republic of Moldova, Romania, Slovakia and Ukraine.
**Western Europe countries include: Andorra, Austria, Belgium, Croatia, Cyprus, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Portugal, San Marino, Slovenia, Spain, Switzerland.
Asia-Pacific
Place your order with:
EXFO Inc. 400 Godin Avenue Quebec City, Quebec G1M 2K2 CANADA
