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EXFO and Zain unlock the value of network data to boost CX and revenues

Together, EXFO and Zain work on 40+ innovative use cases

Through a close, three-year partnership, EXFO and Zain successfully created and deployed a unique customer insight program to acquire a deep understanding of customers. Together, they created over 40+ innovative use cases. These out-of-box use cases focus on embedding AI and machine learning to improve end-user experience, raise customer satisfaction and find new revenue streams.

Key takeaways

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