Base de conocimientos
2026-09-02
AXS-1x0 Series Recovery Procedure
Recovery and Reset
AXS-130, AXS-120
2026-09-02
2026-05-15
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2026-05-15
2026-04-28
Measurement files which do not open in FastReporter 3
Error Messages and Unexpected Operation
FastReporter 3
2026-04-28
2026-03-23
AXS-1xx series recovery procedure
Recovery and Reset
AXS-115 AXS-120 AXS-130
2026-03-23
2025-12-11
Finding replacement battery part numbers
General Information
Portable products with batteries
2025-12-11
2025-11-26
What is a functional test service?
RMA Process
FTB units, LTB units, FIP, MAX-FIP, FLS-240.
2025-11-26
2025-10-24
How to transfer EXFO Exchange files and logs from a MAX Optical tester
Transferring and Uploading Results
MAX-700B/C/D series, MAX-900 series, EXFO Exchange
2025-10-24
2025-10-01
Inspecting Transceiver Tx and Rx ports
Fiber Optic testing
FIP-400B series, FIP-500
2025-10-01
2025-08-12
How to perform a recovery on the MAX optical unit
Recovery and Reset
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2025-08-12
2025-07-03
Updating Optical Explorer and FIP-500 through FastReporter 3 (version 3.11 and above)
General Information
All OX1, OX1-PRO and FIP-500 handheld units
2025-07-03
2025-06-11
Unable to connect to wireless FIP from a PC or EXFO Windows-based product
Error Messages and Unexpected Operation
FIP-415B, FIP-425B, FIP-435B
2025-06-11
2025-06-09
iOLM/OTDR or OLTS software ICON missing from MAX Optical tester desktop
Connectivity
MAX-700B/C/D series, MAX-900 Series
2025-06-09
2025-03-06
How to create and push Jobs to PXM, using FastReporter3
Transferring and Uploading Results
PXM multi-fiber OLTS tester
2025-03-06
2025-01-21
How to update a PX1 using the Testflow Mobile Application
General Information
PX1, Testflow
2025-01-21
2024-11-26
How to transfer EXFO Exchange files and logs from a FTB Platform
Transferring and Uploading Results
FTB-1v2, FTB-1v2 Pro, EXFO Exchange
2024-11-26
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