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Field services

Streamline field test processes. Reduce errors and OPEX with automated and intelligent test platforms.

您的挑战

  • Effectively troubleshoot customer problems
  • Resolve complicated and escalating product issues quickly, often off-site or at customer site
  • Advanced capabilities and rates required—often not available on some modules

主要优势

Effectively troubleshoot customer problems

Resolve complicated and escalating product issues quickly, often off-site or at customer site

Advanced capabilities and rates that are not offered in other modules or test solutions

常见问题

As a customer support engineer, how do I troubleshoot customer issues easily?

Challenges

  • Effectively troubleshoot customer problems
  • Resolve complicated and escalating product issues quickly, often off-site or at customer site
  • Advanced capabilities and rates required—often not available on some modules

EXFO Solution

  • Only solution where same modules can move from a rackmount to a portable platform
  • LTB-8 Rackmount Platform supports hot swapping of modules so there is no downtime or interruptions in testing
  • FTBx-88200NGE is industry’s first solution offering integrated CFP4 and QSFP+/QSFP28 interfaces and supporting advanced lab features

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