Product Line Manager, EXFO Service Assurance
It is a well-known fact that a happy customer is a repeat customer. So, what can mobile operators do to certify their services, which customers are paying for? To reduce CHURN and increase customer satisfaction, operators need to gauge end-users’ experience. Operators also need to be 100% confident in their ability to deliver the promised quality of services needed to maintain their customer base and ensure recurring revenue streams. The question is, can this be achieved with the simple touch of a button on a smartphone?
In this webinar, you will learn:
