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How automation improves efficiency in the field

  • 2019年3月14日

Gwenn Amice

Subject Matter Expert, Physical layer and monitoring, EXFO

Gwenn Amice currently holds the position of Subject Matter Expert, Physical layer and monitoring with EXFO inc, which he joined in 2001. His main responsibilities consist of giving technical seminars, trainings, support and technical advices to EXFO’s customers.

After 2 years in the French Navy, Mr. Amice began his professional career in 1994 as an optoelectronics developer with a French subsidiary of Italian-based Pirelli Cavi Group.

During 6 years at Pirelli Optical System (now part of CISCO group) he was heavily involved in the WDM technology development, acting as Product Engineer, and project manager for DWDM deployment in Europe, Americas and Asia.

He left Europe for Canada in 2000, where he joined the Network Engineering Department at Videotron Telecom before joining EXFO in 2001.

Mr. Amice holds a university degree in electrical engineering and industrial computing and he is a member of the FTTH councils Americas Technology Committee.

Network transformations are driving fiber deeper everywhere. This means that now more than ever inefficient, error-prone manual processes will take their toll on revenues. Did you know that admin and reporting tasks can take up half of the time of technicians on a field job? On the backend, processing high volumes of test results also ties up a lot of management time. With more to do in less time, reviewing results is often what is ditched first. When spot-checking becomes the only option, it is vital that you can trust your results, your technicians and contractors.

In this webinar, we will dissect today’s workflow and explain how to replace inefficient tasks with an automated process using cloud-based field job management to save time and money.