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招聘启事

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Marketing researcher

Canada

Montreal / Quebec

Responsibilities

 

  • Collaborate closely with the various business units to identify user/customer research needs and select the most appropriate strategies for conducting research.
  • Design and conduct qualitative research, analyze results, and produce relevant insights according to the research objectives. 
  • Influence the deployment of quantitative and behavioral analytics strategies for our product portfolio.
  • Design and conduct user behavior analysis (ex.: behavior tracking, heatmaps, user recording, conversion funnels, etc.), produce and share relevant insights to stakeholders.
  • Convey insights with Marketing, BUs, R&D to influence the development of new solutions, the development of new products or existing products.
  • Provide significant inputs and insights into decisions to shape our overall customer/user experience.
  • Collaborate to map and improve the complete EXFO CX journey and identify gaps between current and desired digital experience.
  • Ability to look for solutions and information in creative ways and convey complicated results and insights to people of varying backgrounds

 

 

Skills

  • Behavioral data analysis
  • User research methods
  • Data mining techniques
  • Statistical analysis and inference
  • Consumer satisfaction analysis
  • Ability to look for solutions and information in creative ways and convey complicated results and insights to people of varying backgrounds

 

Profile

  • Min. 7 years experience in consumer/user research in a UX environment and/or in marketing research
  • Bac. Ecom / Marketing / BBA
  • Fluent in english and french
Marketing researcher Montreal / Quebec, Canada | Posted 2022年5月26日

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