Why has network topology suddenly become a customer-care tool?

Benedict Enweani was appointed Business Development Director, Applications & Analytics in May 2018 and is responsible for leading EXFO’s Application Analytics business unit . Previous to this appointment he was Business Development Director, Systems and Services where he was globally responsible for the EXFO Ontology product and services  Mr. Enweani joined with EXFO’s acquisition of Ontology Systems (March 2017). He co-founded Ontology in 2005 which grew into the leader in real-time network topology discovery and service-chain mapping for automated root-cause analysis. During his time at Ontology Mr. Enweani led the company’s growth and development of innovative solutions to radically reduce the cost, risk and effort of joining up data in the IT and network estates of communications service providers. Previously, he was CTO and held executive product management positions at Corvil networks and, before that he was CTO at Orchestream (now Oracle). Mr. Enweani has a bachelor’s degree in engineering physics from the University of Saskatchewan and a master’s degree in applied science from the University of Toronto Institute for Aerospace Studies.

Patrick Kelly

Founder, Partner and Principal Analyst, Appledore Research Group