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Monitoring et assurance

Nos solutions de monitoring et de rendement de réseaux fournissent des informations critiques sur l’expérience de vos clients en matière de service pour vous aider à prendre des décisions plus éclairées. Rien n’échappe à nos solutions qui vous fournissent des données clés en temps réel afin d’évaluer et d’optimiser la performance de votre réseau, la qualité de vos services et l’expérience des abonnés.

Monitoring et assurance
Monitoring et assurance

Nouveaux produits

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EXFO Virtual Agent (EVA) - Network visibility solution

A lightweight and containerized agent for end-to-end service monitoring and troubleshooting

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Dashboard Creator - Agile data analytics & ad hoc reporting

With Dashboard Creator, Nova Analytics provides you with the capability to perform agile datamining autonomously on top of all the data stored in the data lake to create your specific and one-off dashboards.

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Service quality management

Empowers service operation centers (SOC) with a service quality management (SQM) application to help manage service quality proactively.

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Customer value management & new business

Get an unparalleled understanding of customer behavior, follow QoE for key customers, detect potential churners, monitor and assess corporate service level agreements (SLAs).

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Network performance and optimization

Advanced network performance management and KPI trend analysis.

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Nova Alerter - real-time network monitoring and supervision software

Empowers you with real-time fault detection, triggering alarms based on customer-related quality indicators and KPI trend analysis

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Nova Care - complaint management system

Designed for customer service and technical support departments, Nova Care provides on-demand subscriber-experience assessments for fast customer complaint analysis & diagnosis.

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Nova Geo - geolocated RF and RAN optimization tool

Multitechnology & multivendor radio optimization tool measuring RF coverage & quality of the network. Facilitates daily radio optimization tasks by automating recurrent analysis and drastically reduces the number of drive tests.

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Nova Explorer - RAN to core network troubleshooting tool

Powerful application for deep end-to-end troubleshooting (from RAN to core), problem root-cause identification of customer complaints and detection of quality degradations over multi-technology networks.