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SmartR Interview

Andrew Long

Senior Product Line Manager, Access Business Unit

Andy Long joined EXFO in May 2008 in his current role. He brings to EXFO his telecommunications test industry experience in a variety of positions, including design, technical support as well as product and marketing management. Andrew graduated with a degree in Electrical and Electronic Engineering from the University of Plymouth in the UK.

Deploying advanced services such as IPTV and high-speed data over DSL requires ensuring that all circuits are qualified and performance standards are met. However, OPEX pressure often means that these tasks are carried out by less-experienced technicians, or even contractors. In this short interview, Andrew Long introduces EXFO’s SmartR feature set, explaining how its automated and intelligent approach helps technicians of all levels to quickly detect and locate the most common, service-affecting conditions.