Managing customer quality of experience (QoE) in the IoT era
The Internet of Things (IoT) is many things to many people. Everything from new applications, such as smart cities or autonomous vehicles to massive sensor networks for monitoring environmental or industrial systems.
It also means a fundamental change in the way mobile network operators build and manage networks to remain profitable.
The anticipated massive scale, combined with a lower average revenue per connected device, is bringing about the most significant change yet in network architectures.
Does your network have the visibility needed to manage this transformation? Will your existing mobile services be impacted by IoT-driven changes?
EXFO has the expertise and solutions you need to make sure your networks continue to perform flawlessly as you transition into the IoT era.
Challenges
Every IoT service has different requirements for things like device density, data rates, latency and mobility to name just a few. And each network presents a unique set of operational challenges which need to be planned for now. IoT devices are expected to outnumber traditional mobile devices by 2018, dramatically changing services in the network.
Are you ready to manage these challenges?
Solutions
The rise of IoT will drive a fundamental discontinuity in the service provider market. And while change can have a negative impact, companies that embrace the inevitable, often emerge better than before. IoT can be the catalyst that drives carriers to modernize their service innovation model, streamline operations through automation and become an innovative leader in the transformed network.
Does your network provide the insight needed to successfully manage this change?
There is no one-size-fits-all for IoT, but there is a common need—quality of service. Having clear visibility into network and service performance is critical to the success of every IoT application. Testing, monitoring and assuring must be integral to every solution. From industry leading handheld test sets to virtualized assurance solutions to real-time analytics platforms to simulators for network and equipment validation, EXFO has the solutions to support any IoT network.
Roads filled with self-driving vehicles and skies filled with drones; an emerging reality that, without a centralized control system ensuring the safety of vehicles and people, would result in chaos.
For such a control system to work, the network needs to be fast (< 1 ms latency), always on (at least ‘six 9's’ availability) and able to handle 1000’s of vehicles, moving at highway speeds across multiple cell sites.
Having the tools and expertise to ensure visibility and control of IoT networks and services throughout the entire lifecycle is critical for success.