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COVID-19: como proveedor designado de soluciones esenciales de telecomunicaciones, EXFO se mantiene en pleno funcionamiento, teniendo como nuestra máxima prioridad la salud y la seguridad de nuestros empleados.

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Measuring True Customer Experience

Bruno Giguère

Senior Product Line Manager

Bruno Giguère is a Sr. Product Line Manager with EXFO’s Field Automation Business Unit.  In this role, he leads the workflow automation and fleet management products strategy and roadmaps and defines go-to-market plans.

Bruno has held various technical and marketing positions in the Test and Monitoring industry and standard organizations.  He has authored or co-authored numerous white papers, application notes, magazine articles and technology reference guides and presented in many technology seminars and webinars.  Bruno holds a bachelor’s degree in Electrical Engineering from the École de technologie supérieure in Montréal, Canada.

This webinar shows how TCP performance impacts on customer experience.

It describes TCP testing concepts and relevant testing procedures (such as  RFC 6349) for effective and fast conflict resolution.

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