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EXFO and Tier 1 European operator optimize network operations through automated troubleshooting

  • noviembre 21, 2019
  • 10:00 a.m. EDT / 3:00 p.m / GMT / 7:00 a.m PDT

Benedict Enweani

Business Development Director, Systems & Services

Benedict Enweani was appointed Business Development Director, Applications & Analytics in May 2018 and is responsible for leading EXFO’s Application Analytics business unit . Previous to this appointment he was Business Development Director, Systems and Services where he was globally responsible for the EXFO Ontology product and services  Mr. Enweani joined with EXFO’s acquisition of Ontology Systems (March 2017). He co-founded Ontology in 2005 which grew into the leader in real-time network topology discovery and service-chain mapping for automated root-cause analysis. During his time at Ontology Mr. Enweani led the company’s growth and development of innovative solutions to radically reduce the cost, risk and effort of joining up data in the IT and network estates of communications service providers. Previously, he was CTO and held executive product management positions at Corvil networks and, before that he was CTO at Orchestream (now Oracle). Mr. Enweani has a bachelor’s degree in engineering physics from the University of Saskatchewan and a master’s degree in applied science from the University of Toronto Institute for Aerospace Studies.

In this webinar we will investigate how it is possible to empower CSPs with real-time topology to automate the discovery and pinpointing of common causes behind network outages.

We’ll examine a recent use case developed with a leading North-European Tier1 operator on how to lay a solid foundation for the safe adoption of automation. We’ll see how to get these key benefits:

  • Detection and pinpointing of faults in the network to ensure the rapid resolution of outages: how to cut down the time taken to resolve outages from hours to minutes
  • Enhanced customer experience and improved customer satisfaction resulting from the earlier detection and resolution of faults; fix issues before they spread and impact customers thereby preserving outstanding service quality
  • Reduced OPEX resulting from improved overall efficiency and optimized network operations
  • Empowered staff equipped with the capability to perform their roles more efficiently and SOC teams equipped to handle and manage a more complex infrastructure

Join us to learn more about solving critical business challenges standing in the way of automation.