For many CSPs, today’s field testing is inefficient and technician productivity is low. This is impacting their ability to deploy new infrastructure fast enough to meet market demand. Inadequate testing can lead to service issues, delays, cost overruns, subscriber churn and reputational damage. Currently, many telcos waste excessive time on tests that generate low-quality data.
With test automation, the time to implement tests might be reduced by as much as 50% and the time wasted on post-test data entry could be eliminated entirely. Validation testing and test result analysis can get closer to real time. Furthermore, automation can increase the consistency and accuracy of test data both at collection and when inputting into field management systems. Reduced human error translates into higher QoE for customers and lower opex for the telcos.
Network operators need to ensure the fiber they lay today will deliver the bandwidth demands of the future. Automated data collection and analysis is the key to faster, more efficient first-time-right deployments.
James Crawshaw, Senior Analyst – OSS/BSS Transformation, Heavy Reading
Michael Proctor, Product Line Manager, Field Test Cloud Services, EXFO