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A leading mobile network operator (MNO) in the EMEA region needed a targeted, customer-centric approach to quickly and successfully launch 5G. This approach had to focus on understanding:
Working together with EXFO’s Nova Services, this MNO’s targeted, customer-centric approach led to a quick and successful launch of 5G. In fact, the MNO was one of the first operators to offer 5G services in EMEA. By focusing on key areas and customers and by proactively resolving customer-affecting issues, the MNO: