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Supervisión y garantía

EXFO’s network monitoring and performance solutions deliver uniquely useful insights into your customers’ service experience to help you make smarter decisions. they eliminate blind spots and equip you with the most valuable, rich and real-time insights into the network, service and subscriber lifecycles.

Productos nuevos

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Service quality management - Nova Analytics

Empowers service operation centers (SOC) with a service quality management (SQM) application to help manage service quality proactively.

Nuevo

Nova Analytics - network & customer intelligence solutions

A multidimensional business intelligence application, Nova Analytics empowers you to make informed and effective decisions.

Nuevo

Network performance and optimization - Nova analytics

Advanced network performance management and KPI trend analysis.

Nuevo

Nova Alerter - real-time network monitoring and supervision software

Empowers you with real-time fault detection, triggering alarms based on customer-related quality indicators and KPI trend analysis

Nuevo

Nova Care - complaint management system

Designed for customer service and technical support departments, Nova Care provides on-demand subscriber-experience assessments for fast customer complaint analysis & diagnosis.