Solutions Delivery Engineer

Job summary:

You will contribute to the implementation / integration of EXFO Telco Monitoring Solution. During the project you will work in collaboration with the project manager and the technical teams of the customer.

 What you’ll do:

- Oversee the technical analysis and the validation of the IT / networks, systems, hardware and telecom parameters prerequisites,
- Prepare all the documents needed for the production and installation of the equipment,
- Provide support to the teams in charge of the physical installation of equipment on customer sites,
- Prepare all the documents needed to integrate the solutions into the customer environment,
- Execute end-to-end integration & are responsible for the validation, the acceptance of the solution and the respect of the schedules agreed with the client,
- Carry out the investigations required for the resolution of the incidents by relying on the Level 3 support when it is necessary.

What we’re looking for

Technical:

Primary Requirements :

• Hardware & OS configuration: Linux (Redhat, CentOS) and Windows (Server 2012 and 2016).
• Cloud base applications (EX: AWS & Azure)
• Cloud Native Orchestration (EX :Kubernetes & Docker)
• Cloud Native Application monitoring (EX : Prometheus & Grafana)
• Search Engine/Database (Elasticsearch, Mongo)
• Big Data (EX: Hortonworks, CloudEra)

Secondary:

• Mobile Network Architecture (4G, 5G)
• Virtualization: VMWare, KVM, OpenStack
• Network configuration (HP or Cisco switches).

Experience in those domains will be highly appreciated

Required Aptitudes:

Customer orientated
Excellent communication & interpersonal relationships
Autonomy, leadership and proactive
Rigorous and able to manage multiple projects simultaneously
Configuration and fine-tuning of the solution to adapt it to scope of work and customer environment.
Ability to analyze issues and provide root cause analysis

Must Have:

Relevant experience: 3 years minimum as a system engineer.
Language requirement: Fluent in English, another language would be a plus (Spanish, French).
Master in Telecommunications, Engineering, Computer Science or equivalent.

Some travels could happen
Any other combination of experience/studies shall be considered.