Reporting to the Director of Product Management, the product specialist shall support product managers and provide pre and post sales support to customers. This support can be in the form of product training presentations, product demonstrations, or seminars; either remotely over the web or on customer site support. The product specialist also participates in sales training events and trade shows and should be able to assist product managers in the definition of new products, and development of supporting product introduction and product marketing material.
This position typically requires international business traveling with a ratio of approximately 20% of total time. If necessary, the candidate may work on other related duties.
Required Skills and Aptitudes
Academic and Professional Requirements
Education: Bachelor degree in a related science or engineering discipline
Pertinent experience: Minimum 4 years of technical experience in networking. Related experience in dealing with customers.
Language requirements: Bilingual (French and English)
Must have a Canadian citizenship or be a permanent resident of Canada
Any other combination of experience/studies will be considered.