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COVID-19: como proveedor designado de soluciones esenciales de telecomunicaciones, EXFO se mantiene en pleno funcionamiento, teniendo como nuestra máxima prioridad la salud y la seguridad de nuestros empleados.

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Network Technician / Technicien(ne) en réseaux

Quebec, Canada

Summary of the position: As a Level 2&3 Network Technician, you will provide IT support for the company's employees as a team.

 

  • SCCM Administrator (Packaging, Updates, Deployment, Imaging, Compliance-Monitoring)
  • Desktop and Application Deployment Administrator
  • Managing images (Windows 10) and their deployment (on-Prem and cloud)
  • Active Directory (AD, AAD), GPO, and in-house scripting management
  • Provide remote and telephone support to the company's employees in several locations in Quebec and North America.
  • Troubleshoot problems and perform hardware and software updates.
  • Following interventions with users, ensure the follow-up of requests and ensure compliance with procedures.
  • Implementation of procedures and documentation of problems and ensure adequate documentation and quality control of services and equipment.
  • Complex problem solving and special projects.
  • Maintain software and hardware inventory.
  • Follow IT security and compliance rules. 
  • Knowledge of the Linux and Apple environment is an advantage.

What we're looking for

Technical Skills:

  • Experience with ticketing system. (Service-Now Knowledge, is an advantage) -
  • Knowledge of the O365 Environment is an advantage.
  • Knowledge of the Linux and Apple environment is an advantage.

 

Skills required:

  • Be Customer service oriented.
  • Autonomous and motivated.

 

Relevant

Experience Requirements:  More than 5 years of experience in large-scale IT support and Network Administrator.


Language requirement:   English (French is an advantage)
Training:  DEC in computer science or higher.

 

 

 

Network Technician / Technicien(ne) en réseaux Quebec, Canada | Posted 6 days ago

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