COVID-19: como proveedor designado de soluciones esenciales de telecomunicaciones, EXFO se mantiene en pleno funcionamiento, teniendo como nuestra máxima prioridad la salud y la seguridad de nuestros empleados.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9
  • ES

Carreras profesionales en EXFO


Customer Service Representative

Beijing, China

Based in Beijing, as part of our Customer Service group, the primary task of the Customer Service Representative (Beijing) is to ensure a liaison between the internal/external customers and the Chinese-market, also be required to work in close collaboration with the sales force, participate in maintaining excellent customer service.


More specifically, the duties will consist of the following tasks:

  • Processing customer orders in our SAP system
  • Ensuring appropriate follow-up and updates of these orders with customers
  • Coordinating activities and internal follow-up with other department involved in the order processing, i.e. Sales, Planning, Credit or Logistics based in Canada and/or in other countries.
  • Responding to customer enquiries and requests rapidly and in a professional manner
  • Managing customer complaints
  • Participating in the continuous improvement of our customer service quality
  • Logistics managemet on demo 



Customer Service Representative Beijing, China | Posted 20 days ago

¡Mantengámonos en contacto!

¡Obtenga las últimas noticias sobre pruebas, monitoreo y análisis de redes!

Thank you.