Measuring True Customer Experience

Bruno Giguère is a Sr. Product Line Manager with EXFO’s Field Automation Business Unit.  In this role, he leads the workflow automation and fleet management products strategy and roadmaps and defines go-to-market plans.

Bruno has held various technical and marketing positions in the Test and Monitoring industry and standard organizations.  He has authored or co-authored numerous white papers, application notes, magazine articles and technology reference guides and presented in many technology seminars and webinars.  Bruno holds a bachelor’s degree in Electrical Engineering from the École de technologie supérieure in Montréal, Canada.