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Service assurance in the era of 5G: automation will be essential

Hosted by

Ken Gold

Director of Test, Monitoring and Analytics Solutions

Ken has a diverse background in the telecommunications industry spanning more than 30 years. He is currently focused on understanding how virtualization and 5G will change the way people and machines communicate and how operators will leverage automation, artificial intelligence and machine learning to better manage the customer’s quality of experience in this new reality—which in the end is all that matters.

Prior to joining EXFO, Ken held leadership roles in Solutions Marketing and Product Line Management with Nortel, Harris Broadcast, ADTRAN and Accedian Networks, focused on optical transport and Carrier Ethernet service assurance and performance monitoring.

Ken holds a Batchelor of Applied Science in Electrical Engineering from Queen’s University at Kingston Ontario.

Anil Rao

Lead analyst for Analysys Mason

Anil Rao (Principal Analyst) is the lead analyst for Analysys Mason’s Automated Assurance and Service design and Orchestration research programs, covering a broad range of topics on the existing and new-age operational systems that will power telcos’ digital transformation. His main areas of focus include: service creation, provisioning, and service operations in NFV/SDN-based networks, 5G, IoT, and edge clouds; the use of analytics, ML and AI to increase operations efficiency and agility; and the broader imperatives around operations automation and zero-touch networks. In addition to producing quantitative and qualitative research for both programs, Anil also works with clients on a range of consulting engagements such as strategy assessment and advisory, market sizing, competitive analysis and market positioning, and marketing support through thought-leadership collateral. Anil is also a frequent speaker and chair at industry events, and holds a BEng in Computer Science from the University of Mysore and an MBA from Lancaster University Management School, UK.

5G is being heralded as a revolution with the potential to transform telecoms operators, enable the digital transformation of whole industries and enterprises, and change our societies forever. New ultra-reliable low latency communications (URLLC) and massive machine type communications (mMTC) capabilities are exciting stakeholders and partners across the spectrum.

Such capabilities will require a standalone 5G deployment, for which the industry has coalesced around a service-based architecture that will be enabled by network function virtualisation (NFV), cloud-native computing (CNC) and software-defined networking (SDN). This new architecture, supported by edge computing and network slicing, will be essential for the provision of URLLC and mMTC but will make 5G networks significantly more complex than ever before. Traditional service management and operational approaches for mass market communications over physical networks are no longer fit for purpose.

In this webinar, Anil Rao from Analysys Mason and Ken Gold from EXFO will present:

  • The need for network automation to address this complexity, allowing operators to manage 5G networks and deliver 5G services at scale.
  • The impact on service assurance, and the key components operators will need for automated assurance and an end-to-end solution.
  • An overview of EXFO’s portfolio of service assurance solutions, which provides operators with end-to-end visibility into network, service and subscriber performance along with key insights to manage quality of experience (QoE).
  • Insights into how EXFO links network topology with network performance to automate common troubleshooting solutions

Join us for this presentation on September 18th at 11AM EDT. The webinar will be a 45-minute presentation, followed by a 15-minute Q&A session.

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