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How automation improves efficiency in the field

  • March 14, 2019

Gwenn Amice

Subject Matter Expert, Physical layer and monitoring, EXFO

Gwenn Amice served in the French Navy before joining the Opto-electronic R&D telecom industry in 1995 aboard a startup that became the CISCO DWDM transport platform pillar.

As the development of new high-speed technologies evolved, he introduced new DWDM transport platforms in industrialization, production, customer demonstration and field deployment in Europe, Asia and Americas until he moved to Canada in 2000.

After a one-year experience as outside plant Engineer for Vidéotron in Montréal, he joined EXFO in 2001 as Subject Matter Expert, focusing on next generation optical networks and acting as a technical advisor to EXFO’s customers.

Since 2019 Gwenn Amice has been appointed Senior member of technical staff representing EXFO at industry standard events and interfacing with EXFO product development groups.

Mr. Amice holds a university degree in electrical engineering and industrial computing, and he is a member of the Broadband Forum Americas Technology Committee

Network transformations are driving fiber deeper everywhere. This means that now more than ever inefficient, error-prone manual processes will take their toll on revenues. Did you know that admin and reporting tasks can take up half of the time of technicians on a field job? On the backend, processing high volumes of test results also ties up a lot of management time. With more to do in less time, reviewing results is often what is ditched first. When spot-checking becomes the only option, it is vital that you can trust your results, your technicians and contractors.

In this webinar, we will dissect today’s workflow and explain how to replace inefficient tasks with an automated process using cloud-based field job management to save time and money.

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