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How automation improves efficiency in the field

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Gwenn Amice

Subject Matter Expert

Gwenn Amice is a Subject Matter Expert at EXFO, where he specializes in next-generation optical networks. In his current role, Gwenn provides technical seminars, training, and support to EXFO's customers, helping them navigate the complex landscape of optical network technology. He also offers technical advice to customers, leveraging his deep expertise to help them overcome any challenges they may encounter.

Since 2019, Gwenn has also served as a Senior Member of Technical Staff, representing EXFO at industry events and working closely with product development groups to ensure that EXFO's solutions remain at the cutting edge of the field.

With 28 years of experience in the entire lifecycle of telecom networks, Gwenn brings a wealth of knowledge to his role at EXFO. He holds a university degree in electrical engineering and industrial computing and is a passionate advocate for continued learning and growth. Gwenn is committed to staying up-to-date on the latest trends and technologies in his field, and is dedicated to helping EXFO's customers succeed in the rapidly-evolving world of optical network technology.

Network transformations are driving fiber deeper everywhere. This means that now more than ever inefficient, error-prone manual processes will take their toll on revenues. Did you know that admin and reporting tasks can take up half of the time of technicians on a field job? On the backend, processing high volumes of test results also ties up a lot of management time. With more to do in less time, reviewing results is often what is ditched first. When spot-checking becomes the only option, it is vital that you can trust your results, your technicians and contractors.

In this webinar, we will dissect today’s workflow and explain how to replace inefficient tasks with an automated process using cloud-based field job management to save time and money.

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