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Successfully delivering residential broadband services over Gfast, GigE and WiFi

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Gary Macknofsky

Product Line Manager

Gary Macknofsky has been a key contributor to EXFO’s Transport and Datacom division for the past 18 years. Gary has had various roles at EXFO from product verification, Tech support, Datacom Product specialist, and finally into his current role of Product Line Manager. Among his numerous accomplishments as a Product Line Manager (PLM), Gary was responsible for the launch of the successful NetBlazer series.

Chris Dunford

Product Line Manager, Access Business Unit

Chris Dunford is a Product Line Manager for EXFO’s T&M Physical BU. Chris has over 20 years experience in the telecom test and measurement field.  He has responsibility for handheld products focusing on physical layer FTTN and advanced triple play services testing. Mr. Dunford is a member of the Broadband Forum.

Success can be measured by how satisfied your subscribers are with the services being delivered to them. As a service provider, your job is to keep subscribers happy through proper management of your outside plant and to help ensure a high quality in-home residential network. This webinar will focus on how operators can ensure they are delivering reliable, high bandwidth services over ultra-broadband physical links such as Gfast/DSL and GigE/FTTx into the residential environment, where WiFi is the preferred method of connecting to the Internet and the services available. The number of connected devices (computers, tablets, smart phones, smart televisions, smart appliances, etc.) in the home continues to skyrocket as we move toward 5G and IoT, and the requirements for providing residents with a high ‘quality of experience’ (QoE) are growing right along with them. Equipping field teams and contractors with the necessary tools to properly deploy and maintain services will allow you to ensure subscriber satisfaction.

In this webinar, you will learn about:

  • Gfast/VDSL2 35b and other DSL technologies
  • Speed performance testing using the industry-standard Ookla Speedtest
  • Common WiFi-related challenges for service providers
  • Typical WiFi issues affecting the residential environment

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