Customer Experience-Driven Troubleshooting

Operators are launching LTE networks with the objective of growing their revenues with an excellent quality‑of‑experience proposition for subscribers. At the same time, subscribers are expecting to obtain added value in return for premium pricing—irrespective of how they are using their operator’s bandwidth. However, the challenge for many operators is that existing monitoring and troubleshooting systems are not flexible enough to enable them to deliver the value proposition.