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Real-time analytics

EXFO’s real time analytics is designed to support different teams within your organization including NOC, SOC, network engineering, RAN optimization, customer care and marketing.

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8 products

Nova Analytics - network & customer intelligence solutions

A multidimensional business intelligence application, Nova Analytics empowers you to make informed and effective decisions.

Service quality management - Nova Analytics

Empowers service operation centers (SOC) with a service quality management (SQM) application to help manage service quality proactively.

Customer value management & new business - Nova analytics

Get an unparalleled understanding of customer behavior, follow QoE for key customers, detect potential churners, monitor and assess corporate service level agreements (SLAs).

Network performance and optimization - Nova analytics

Advanced network performance management and KPI trend analysis.

Nova Care - complaint management system

Designed for customer service and technical support departments, Nova Care provides on-demand subscriber-experience assessments for fast customer complaint analysis & diagnosis.