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Monitoring and assurance

EXFO’s network monitoring and performance solutions deliver uniquely useful insights into your customers’ service experience to help you make smarter decisions. they eliminate blind spots and equip you with the most valuable, rich and real-time insights into the network, service and subscriber lifecycles.

Monitoring and assurance
Monitoring and assurance

New products

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EXFO Verifier Agent (EVA) - Network visibility solution

A lightweight and containerized agent for end-to-end service monitoring and troubleshooting

New

Service quality management

Empowers service operation centers (SOC) with a service quality management (SQM) application to help manage service quality proactively.

New

Customer value management & new business

Get an unparalleled understanding of customer behavior, follow QoE for key customers, detect potential churners, monitor and assess corporate service level agreements (SLAs).

New

Network performance and optimization

Advanced network performance management and KPI trend analysis.

New

Nova Alerter - real-time network monitoring and supervision software

Empowers you with real-time fault detection, triggering alarms based on customer-related quality indicators and KPI trend analysis

New

Nova Care - complaint management system

Designed for customer service and technical support departments, Nova Care provides on-demand subscriber-experience assessments for fast customer complaint analysis & diagnosis.