COVID-19: As a designated essential telecom solutions provider, EXFO remains fully operational with our employees' health and safety as our top priority.

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Careers at EXFO


Technical Sales Specialist

Casablanca, Morocco

We are the telecom network test, monitoring and analytics experts—and we love what we do. With over 2,000 employees in more than 25 countries, we help the world’s leading communications service providers, network equipment manufacturers and webscale companies make sure their networks deliver. With the acquisition of Astellia, EXFO has emerged as a leading provider of network and subscriber intelligence, enabling mobile operators to drive service quality, maximize operational efficiency, reduce churn and develop revenues. Our real-time monitoring and troubleshooting solutions optimize networks end-to-end, from radio to core. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.


Job summary


In order to support its business growth in Africa region, EXFO is recruiting a Technical Sales Specialist. Reporting to Director-Sales Engineering, this role will consist in promoting & selling the products & services of the Company in order to be considered as a trusted advisor by our regional customers by anticipating their expectations and needs.


What you’ll do


  • Provide technical support to the Regional sales team, presenting the EXFO’s products/solutions, providing technical expertise, coordinate technical answers towards the customers, link to the Products Marketing Team
    • Size and elaborate technical offer: Gather information about technical needs
    • Propose of an architecture for the EXFO solution and/or services taking into the customer context
    • Value of the solution
  •  Follow up valuations of our solutions
    • Follow and proceed regularly to the internal and external assessment needs
  • Pilot answers to call for bids
    • Liaise between existing customers and EXFO (BU Product, C&S, SCO, Quality…)
  • Consolidation of the internal answers Support demo tools build for sales
    • Identify additional sales tools
    • Provides support to Products and Marketing BU for demo build
    • Adapt materials used in pre-sales in connection with product marketing and technical department
  • Coordinate the Technical support to the Customer, local technical training session for customers, distributors or representatives if needed.


What we’re looking for

Technical skills

  • Technical expertise in 2G, 3G, 4G and 5G mobile Networks & IP networks
  • Good knowledge of mobile operators environment
  • Highly desirable Fibre Optic technology knowledge an advantage
  • Skills in the following domains is a nice to have
    • Light Source – Power Meter Fibre link loss budget testing
    • OTDR Theory and Usage
    • ORL testing


Required Skills and Aptitudes

  • Articulated, able to communicate and interact with team members and customer at different levels
  • Self starter, autonomous and well organized
  • Possess drive, motivation and acute attention to detail ensuring Technical aspects of sales opportunities are captured and explored
  • Highly self-motivated and results-oriented


Academic and Professional Requirements

  • Education: Bachelor's degree in Physics, Optics, Electrical Engineering, Electronics, Computer Science, or other related technical major preferred.
  • Language requirements:  Fluent in English, Frenchis a plus
  • Other:  Willing and able to travel extensively, 40% of the time



Any other combination of experience/studies will be considered

Technical Sales Specialist Casablanca, Morocco | Posted 16 days ago

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